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Terms & Conditions

Introduction

Welcome to D&DP Cleaning Services. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before proceeding. If you do not agree with any part of these terms, you must not use our website or services. D&DP Cleaning Services is a business operating under PATHIRANAAUS PTY Ltd (ABN: 83656305010).

Definitions

  • "We," "Us," or "Our" refers to D&DP Cleaning Services.

  • "You" or "Your" refers to the user or visitor of our website or services.

  • "Services" refers to all cleaning and maintenance services provided by D&DP Cleaning Services, including but not limited to office cleaning, carpet steam cleaning, window cleaning, and more.

Use of the Website

  1. Eligibility: You must be at least 18 years old to use our website or book our services.

  2. Purpose: The content on this website is for informational purposes only and should not be relied upon as professional advice.

  3. Prohibited Activities: You agree not to use the website for unlawful activities, including but not limited to transmitting viruses, spamming, or breaching any local, state, or federal regulations.

Booking and Payment Terms

  1. Quotes and Estimates: All quotes provided through our website or in correspondence are estimates based on the information provided. Final costs may vary depending on the scope of work.

  2. Payments: Payments for services must be made in accordance with the payment terms outlined in your service agreement or invoice. Late payments may incur additional charges.

  3. Cancellations: Clients must provide at least 24 hours' notice for cancellations. Failure to do so may result in a cancellation fee.

  4. Rescheduling: Clients may reschedule a service appointment with at least 24 hours' notice. Rescheduling is subject to availability and must be confirmed by our team. Failure to reschedule within the notice period may result in a cancellation fee.

Service Terms

  1. Scope of Services: The details of the services will be outlined in a written agreement. Any changes to the scope of work must be communicated and agreed upon in writing.

  2. Client Responsibilities: Clients are required to provide access to the premises during the scheduled service time and ensure the area is safe for our team to perform their duties.

  3. Satisfaction Guarantee: If you are unsatisfied with any aspect of our service, please notify us within 24 hours so we can address the issue promptly.

Liabilites

  1. Damages: While we take utmost care in delivering our services, D&DP Cleaning Services shall not be held liable for any damages caused by circumstances beyond our control, including pre-existing conditions or misuse of facilities.

  2. Indemnification: You agree to indemnify and hold harmless D&DP Cleaning Services, its employees, and contractors from any claims or liabilities arising from your use of our website or services.

Amendments

D&DP Cleaning Services reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting to this page. Continued use of our website or services indicates your acceptance of any revised terms.​

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